How can I track my order?

When your order has been shipped from our warehouses, you will receive an email with your eParcel tracking number within 24 hrs. Please visit and enter the tracking number to track the status of your delivery.

How long will it take to receive my shoes?

Please allow 5-10 working days for standard delivery. As the delivery of your order is governed by the processing times of a third party (Australia Post), we can’t guarantee the exact time your order will arrive.

I have selected a shoe and colour, but my size is not showing?

If a particular size is not on the size menu it means that size is unavailable and is out of stock.

What if I order a pair of shoes and they don’t fit?

If you are not satisfied with your purchase, ITIKI will refund, exchange or credit your purchase, including sale items.The colour of the shoe on the website it might be slightly different from the actual colour.


If your question is not answered here please feel free to Contact Us completing our online enquiry form and we will get back to you as soon as possible...